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1. #Blackmagic desktop video drivers windows 10 install#
2. #Blackmagic desktop video drivers windows 10 driver#

I’ve never had a product that failed to work as long as I followed Blackmagic’s recommended system requirements. In looking at the supported hardware list on the form, I’ve noticed that USB 3.0 products are only supported on Windows 7 and 8, and on HP PC’s up to the Z820.

#Blackmagic desktop video drivers windows 10 driver#

I could go through each version of Desktop Video and examine each INF file to see if there is a driver hardware ID that matches this unknown device, but based on BM recommend system configurations, that appears to be a waste of time and effort.

#Blackmagic desktop video drivers windows 10 install#

I uninstalled version 10.6.6 of Desktop Video and tried reinstalling version 9.7 which originally worked, that failed spectacularly, hanging during the install then blue screening forcing Windows into Recovery Mode. I ran Blackmagic Desktop Video installer using MSIEXEC /a to extract the contents of the installer and then examined all of the driver INF files to find a driver matching this last unidentified device, none were found matching this hardware ID, so this appears to be the reason why Intensity Shuttle USB 3.0 is not found when launching the video capture software. I also found matching hardware ID's in the INF driver files for this device.Ī second device, which shows up only after plugging in the Intensity Shuttle USB 3.0, remains unidentified, it has the Hardware ID of “USB\VID_04B4&PID_8613&REV_001”. After uninstalling Media Express 9.7 and checking Device Manager, I could see two unknown devices, one with hardware ID “USB\VID_1EDB&PID_BD3B&REV_0301” I’m pretty sure this is the Intensity Shuttle as it shows up in Sound, video and game controller category of Device Manager after reinstall any version of Blackmagic Desktop Video greater than version 10 for Windows 10. In doing so, it also installed new USB 3.0 drivers and naturally Intensity Shuttle USB 3.0 quit working.

To fix problems with other devices I had to upgrade the ChipSet drivers compatible with Windows 10. Recently performed an in place upgrade to Windows Pro 10 圆4 and afterwards the device, drivers and media express all worked as before. I have successful used Intensity Shuttle USB 3.0 under Windows 7 圆4 and Media Express 9.7 on an HP Z840 for a few years.